Today, I tried to upgrade my desktop system. The installation took about a half hour. Then I ran into problems. I can use system tools but I cannot load apps because the Nvidia graphics card driver is incompatible with Windows 10. I get this error message on trying to load any app: NvTmru.exe - Bad Image. It goes on to say that the file, nvapi.dll, is either not compatible with Windows or it contains an error. It then instructs me to contact the vendor etc.
Using the laptop, I went to the Nvidia web site and entered in chat support and got the information and link I needed to download the driver update. I downloaded it and unzipped it to a thumb drive, but I cannot figure out how to load it. One of Nvidia's FAQ posts says that Win 10 will download and update GPU drivers in background mode . . . that I should just wait for this to happen and that it might take a quarter hour or more. So far that has not worked. When boot and leave it, I get the error message which then hangs the system.
After power failing the system and rebooting, I've tried using Device Manager (thank you, Carol, for telling me how to find CP) to update the driver but it checks the thumb drive and tells me that the driver is up to date.
Can anyone here suggest how to over come this conundrum? I have no idea which of the folders downloaded from Nvidia for the driver update contains the code to automatically start the update. So far, each one I've tried fails on the same error message.
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