Add on

Jeanette
StarLounger
Posts: 74
Joined: 19 Apr 2010, 22:50

Add on

Post by Jeanette »

I have the following message when I open IE v11. An add-on for this website failed to run
This results in when I open Gmail I cannot open Contacts as well. When I use Yahoo mail I don't see where I can select emails, or where the reply or forward buttons are. A real pain.
What can I do about it ??

I did have a malware issue which I have dealt with, and now I am worried I have deleted too much

Thanks

User avatar
HansV
Administrator
Posts: 78060
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Add on

Post by HansV »

In Windows, select Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-Ons).
This starts IE without loading any add-ons at all.
Does that make a difference?
Best wishes,
Hans

Jeanette
StarLounger
Posts: 74
Joined: 19 Apr 2010, 22:50

Re: Add on

Post by Jeanette »

Not sure because I have Windows 8.1 and you don't have the Start > all programmes bit...

Oh and by the way, in your part of the world this weekend, will wave when the train passes Leiden :)

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HansV
Administrator
Posts: 78060
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Add on

Post by HansV »

Press the Windows key + R to activate the Run dialog.
Enter the following:

iexplore -extoff

Press Enter or click OK.

I'll try to wave back! ;-)
Best wishes,
Hans