SPRINT ANDROID 4.1.2 (Solved)

[Michael Abrams]

I am hoping I can get a fix for this issue - Sprint was totally useless.

I have a ANDROID 4.1.2 phone - SOFTWARE VERSION – LS970ZVC

Randomly (usually when on a call, or turning the backlight on) - I receive a message on screen:

!EMPTY TAG

THIS TAG CONTAINS NO INFORMATION

It only offers an OK button. This happens randomly, and sometimes repeatedly.

Can anyone guide me to what setting I need to update or fix?

Like I said, Sprint had no clue.



Thanks for any direction.

MIchael

[HansV]

Google turned up one link, but it wasn't very useful. There was one recommendation to restore the phone to factory settings, but that would delete all your data...

[Michael Abrams]

Thanks HansV - that sucks, but I do not want to reset to factory.

Terrible that it is my only option with no fix.

I appreciate you looking !

Michael

[HansV]

You might join an Android forum and ask there. I'm not familiar with Android, perhaps other Loungers will have a recommendation for a suitable forum.

[Michael Abrams]

There is a setting called NFC. It was accidentally turned on - when I turned it off, the pop up stopped.

A forum called "Android Central" gave me the "clue".

Michael

[HansV]

Thanks for the update!