getting charged for 800 or 877 calls

[tomyrush]

When 800 numbers first started, they were a means for a retailer, manufacturer, etc. to pick up the tabs for service calls – etc. The caller didn’t get charged for the call, which at that time was based on mileage. It was a service to the customer.

Today, with the preponderance of phones, being cell phones, now there are two charges – a mileage based charge to the “800” number, and a minutes based charge to the user.

If you have a land line and a cell phone, be sure you make your “800 – 877” calls on your land line.

If you don’t have a land line and are anticipating an hours long call to India for tech support, you may want to check out
“Lucy Phone” – which will wait on hold and give the called number a number to call you back on.
http://www.nytimes.com/2010/06/28/busin ... .html?_r=1" onclick="window.open(this.href);return false;

Tom