Post by BobH » 06 Dec 2020, 00:09
BobH >> Chris, I would ask both card issuers to verify that you card and account have been activated. The 2 transactions you described (unless you bought an enormous lot of chocolate) might never have been 'authorized' by the central card location but stopped at the local terminal because the amount(s) did not exceed the threshold for authorization from the central processor. Even electronic transaction have associated costs. Network traffic and host authorization traffic are probably minimized by OK'ng small transactions with card present at point-of-purchase.
Hello Bob. . Both cards have been activated. I have been using the BMO card for all sorts of transactions for almost two years – just before I migrated from Toronto to Bonavista. Never a problem with the BMO-MC.
The SB-Visa was confirmed as activated by the bank teller in my Bonavista branch of the SB. Gave me $20 too to prove that it "worked"!
I understand your point about Activated-Only-Locally. Nonetheless 3-days (72 hours) have passed and an inspection (two minutes ago) of my SB Visa account show the two transactions logged, and there is no panic-message on my account page, nor via email or phone, to call-the-bank-at-once. However the tiers of processing work, both my $20 cash and my $11.93 choccie blast show up on my account page, so one way or another, both amounts have travelled from the POS terminals to my SB page, and this IS my SB page, which suggests to me that they have traveled via the SBVisa stuff to my personal portal to my chequing and Credit card account.
From my point of view the card and two purchases appear to be complete.
Which, of course, leaves me
at why the online transaction failed and, of course, why my 1-800 Emil hasn't emailed me back with an explanation.
Post by PJ_in_FL » 06 Dec 2020, 00:28
PJ_in_FL >> From ALL the details (ad nauseum) you've provided I'd say most likely scenario is the international transaction was rejected by SB due to heuristics in place to detect fraud. It's a threshold thing and a series of uses in multiple locations, then suddenly one coming from EU (a known hotbed of CC fraud, I'll get into that later) probably met the threshold and was rejected. The bank's CC customer service line can confirm why they rejected the transaction. A repeated attempt probably lowered the bar for your transactions going forward, too.
Hi PJ. For once (Grin!) I agree with you that "… rejected by SB due to heuristics in place to detect fraud …" is a possibility. I can see that, too, I might have to make a real-live-voice confirmation that I want this transaction, especially as I am in the first day (Friday) of using the card. This to me is the equivalent of phoning a credit card before I go on holiday to tag my account with "I am driving to Florida, staying a week, then driving straight back" to put a temporary hiatus on fraud alerts along the eastern seaboard,
The banks front-line 1-800 was unable to come up with a reason, even when I emailed that pink-failure image (at the top of this thread)
PJ_in_FL >> Just so you don't get paranoid, the fraud heuristics LOVE international transactions, and they also LOVE gas station at-the-pump transactions. I was denied use of a card last week on a road trip from Tampa area to New Orleans. Had filled up the car with gas before leaving, then again while still in Florida (it takes a LONG time to get out of Florida if one travels down the panhandle!), …
Paranoia is my friend! (started back in the WinXP days …). And yes, my first drive ever to Fla. got me as far as Pensacola (from Mobile) and I took one look at the map, hung a left, and went to Connecticut for supper the next night. Later I stayed in Jacksonville for a week; a drive to Miami/Key West as an all-day affair.
PJ_in_FL >> Now, one other point I'd like to make about pumpkin seeds from foreign actors: Are you certain of the country of origin of these seeds? Just asking for a friend... (Mystery Seeds)
Well no, but more about that in a later post. I think that by "Mystery Seeds" you are refereeing to the seeds-in-the-postal-mail scam. This is not a packet of seeds arriving in my PO Box, but me Goggling for pumpkin seeds, finding a site, liking the price, and placing an order for five different species of pumpkins.
That I initiated the purchase does not free me from fraud, I understand that, but my proposed purchase was not in reaction to an unsolicited offer.
Post by BobH » 06 Dec 2020, 16:27
BobH >> Thanks for the update, PJ. Thirty years is a long time out of a relatively dynamic industry. When I left chipped cards were being discussed and one of the possible uses was to carry information that would allow below-limit transactions to be approved without an authorization message to the processor. I guess if that was implemented it has now been changed. Mind you, all of this was pre-Internet; therefore network traffic involved higher cost per transaction.
I have a very vague memory of coffee-shops in Toronto handing over a coffee without a user having to sign a paper docket or key in a PIN. I suspect that that was a manifestation of this below-limit transaction threshold.
That said, in my third use of the new SB-Visa card last Friday, I was looking at (13 Euro), say $cdn20, and I suspect that that might be a near-threshold amount.
Post by Argus » 07 Dec 2020, 03:05
Argus >> Apart from that there are plenty of small things that can go wrong, apart from picking the wrong store. As has been mentioned by Stuart and other there can be a couple of third parties doing payment processing, and if one is using white listing as I do, one can stumble there. Are scripts allowed, are cookies allowed, for all sites and services that need it. I also stick to national shops.
I suspect that I have picked the wrong store (more about that in a later post), but regardless, the "pink notice of failure" popped onto my screen
after I had typed in the 16-digit card number, the 4-digit expiry date, and the 3-digit CVN, so my reasoning is that the web site has access to my credit card credentials, and then could maliciously say "sorry: your card was rejected for some reason". Then they have my card credentials and I could discover some very weird online purchases over the next few months.
Cheers
Chris