Sent Items Local Folder

[jstevens]

I have my Gmail account set up in Outlook and have a challenge where the sent messages are not copied locally to the "Sent Items" folder. I do see them in the Gmail account.

My Outlook preference does have the checkbox marked to save messages to the "Sent Items" folder. I also did a repair of the application but that did not resolve the challenge.

It use to work and I think one of the updates may have upset the apple cart.

Your thoughts are appreciated.

[Leif]

If not in Sent Items, where do they end up?

[jstevens]

Leif,

The Sent Items remain in the Gmail account under "Sent Mail". The local account use to have a copy of them which is stored in the PST file on my computer.

[Leif]

What do you mean by the 'Local Account'?
Where are you sending the emails from? Gmail on the web, or from Outlook?
Are you using POP3 or IMAP?

[jstevens]

Leif,

The 'Local Account' is the PST file located on my computer. When setting up Outlook I created a 'Profile' which in turn created the PST file.

I'm sending emails from Outlook using my Gmail/IMAP account.

[HansV]

If you use IMAP, messages sent and received are stored locally in a .ost file, not in a .pst file. The name of the file will look like

yourname@gmail.com.ost

and its default location is in the folder

C:\Users\<username>\AppData\Local\Microsoft\Outlook

AppData is hidden, so you need to show hidden files, folders and drives in File Explorer to see this folder.

[jstevens]

Hans,

I see where the .ost file is stored. How would I go about viewing the files in the .ost file?

[HansV]

Do you display your Gmail account in the Folder Pane of Outlook?

S2393.png

If so, you're looking at your .ost file!

[jstevens]

Hans,

I do see the Gmail account folders in the pane.

I didn’t know it was the ost file contents.

Thank you

[HansV]

The .ost file is synchronized with your Gmail account every time you send/receive, whether manually or automatically.