"IN" box remains empty

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Dave Davison
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Joined: 27 Jan 2010, 19:15
Location: Darlington, Co. Durham. UK

"IN" box remains empty

Post by Dave Davison »

Not having altered any settings I am puzzled as to why all of a sudden all incoming emails appear in my Junk folder. Any suggestions as to why this might have happened and how to rectify this please?
:scratch: :scratch: :thankyou: Dave.
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HansV
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Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: "IN" box remains empty

Post by HansV »

Are you using Outlook 2007? If so, select Tools > Rules and Alerts...
Do you see a rule that might send messages to the Junk folder?
Best wishes,
Hans
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Dave Davison
SilverLounger
Posts: 1878
Joined: 27 Jan 2010, 19:15
Location: Darlington, Co. Durham. UK

Re: "IN" box remains empty

Post by Dave Davison »

Navigating to that page I find every entry has the box ticked ie "Move it to the IN box folder" which obviously is not what is happening. Still puzzled Hans.
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HansV
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Posts: 79287
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: "IN" box remains empty

Post by HansV »

I hope that someone else will have a useful suggestion for you.
Best wishes,
Hans
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Dave Davison
SilverLounger
Posts: 1878
Joined: 27 Jan 2010, 19:15
Location: Darlington, Co. Durham. UK

Re: "IN" box remains empty

Post by Dave Davison »

Many thanks Hans, reply most appreciated.
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