Cannot connect to Exchange after password change
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- SilverLounger
- Posts: 2418
- Joined: 28 Mar 2010, 01:49
Cannot connect to Exchange after password change
My organization required me to reset my password. Now, Outlook will not connect to Exchange because it not have my new password. Normally, I get prompted for my new password when I launch Outlook. However, Outlook is not prompting me for my new password. It just says, "Need Password" on the bottom right. When I click on "Need Password," a window flashes quickly on my screen and disappears. I believe it is a window to enter my password, but before I can see it or enter anything, it disappears. Is there some other way to manually enter my password into Outlook so it can connect to MS Exchange?
Regards,
JMT
JMT
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- GoldLounger
- Posts: 2599
- Joined: 24 Jan 2010, 15:26
- Location: Olympia, WA
Re: Cannot connect to Exchange after password change
You have not stated what version of Outlook you are using, but if you were to go to the Account settings you can enter the new password there.
I am so far behind, I think I am First
Genealogy....confusing the dead and annoying the living
Genealogy....confusing the dead and annoying the living
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- SilverLounger
- Posts: 2418
- Joined: 28 Mar 2010, 01:49
Re: Cannot connect to Exchange after password change
I am using Outlook 2016.
Where in Account Settings can I enter my new password?
Where in Account Settings can I enter my new password?
Regards,
JMT
JMT
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- Administrator
- Posts: 7277
- Joined: 15 Jan 2010, 22:52
- Location: Middle of England
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- SilverLounger
- Posts: 2418
- Joined: 28 Mar 2010, 01:49
Re: Cannot connect to Exchange after password change
That link refers to changing a password in IMAP and POP3 accounts. I have an MS Exchange account. I do not believe I can manually enter a new password.
Regards,
JMT
JMT
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- GoldLounger
- Posts: 2599
- Joined: 24 Jan 2010, 15:26
- Location: Olympia, WA
Re: Cannot connect to Exchange after password change
Then you need to contact your organization IT for the method needed.
I am so far behind, I think I am First
Genealogy....confusing the dead and annoying the living
Genealogy....confusing the dead and annoying the living