Word 2010 Strange opening behaviour

Teunis
3StarLounger
Posts: 218
Joined: 02 Feb 2010, 23:10

Word 2010 Strange opening behaviour

Post by Teunis »

If I open Word 2010 clicking its icon, it immediately comes up with the message: Microsoft Word has stopped working, checking for a solution of the problem", and then nothing (of course).
If I click a Word 2010 document (*.docx) it opens normally with the document. If I then click the icon again, it opens normally with a new document.

I have already run repair (the diagnose test), which for Office 2010 has to be run from Programs and Features, selecting change and then repair. This did not help. Any suggestions please?

Regards, Teunis

Teunis
3StarLounger
Posts: 218
Joined: 02 Feb 2010, 23:10

Re: Word 2010 Strange opening behaviour

Post by Teunis »

Problem solved!
It turned out that the updated version 6.01 of Office Tabs was the culprit. When I reverted to version 6.00 the problem was solved. Version 6.01 had "fixed all the problems with previous version"... Probably, but introded a new one!

Regards, Teunis

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StuartR
Administrator
Posts: 12606
Joined: 16 Jan 2010, 15:49
Location: London, Europe

Re: Word 2010 Strange opening behaviour

Post by StuartR »

You found that quickly!
Thanks for letting us know.
StuartR