F9 no longer working

jmt356
SilverLounger
Posts: 2213
Joined: 28 Mar 2010, 01:49

F9 no longer working

Post by jmt356 »

Historically, pressing f9 in Word used to update my ToCs. Now, however, it does nothing. Nor does right alt + f9. Left alt + f9 causes my hidden field codes to be displayed, which is not what I want to achieve. fn + f9 mutes my volume.

In Outlook, f9 used to trigger Send/Receive mail. Now it does nothing. However, right alt + f9 has addressed the issue (but in Outlook only).

How can I restore the functionality of f9 in Word and Outlook?
Regards,

JMT

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HansV
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Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: F9 no longer working

Post by HansV »

In Word, select File > Options,
Select Customize Ribbon.
Click the Customize... button next to Keyboard shortcuts, near the bottom.
Scroll down the list of Categories and select All Commands.
Scroll down the list of Commands and select UpdateFields.
When I do this, I see the following:

S0662.png

What do you get?
You do not have the required permissions to view the files attached to this post.
Regards,
Hans

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ChrisGreaves
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Location: brings.slot.perky

Re: F9 no longer working

Post by ChrisGreaves »

jmt356 wrote:
12 Aug 2021, 21:35
Historically, pressing f9 in Word used to update my ToCs....
I usually select the TOC before using F9; Most of the time I use Ctrl-A to Select All the document, and then tap the F9 key. I figure I may as well get everything updated while I'm at it.

Cheers
Chris
Don’t let a good crisis go to waste

jmt356
SilverLounger
Posts: 2213
Joined: 28 Mar 2010, 01:49

Re: F9 no longer working

Post by jmt356 »

Hans: I see the following:

F9
Alt+Shift+U

This feature spontaneously started working again.
Regards,

JMT