Word and Excel not working

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geecee
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Word and Excel not working

Post by geecee »

I have just reinstalled Office Home and Student 2013 installed on my PC but for some reason neither Word nor Excel work. Anyone any suggestions.

Problem solved

Thanks.
Last edited by geecee on 12 Mar 2018, 07:43, edited 1 time in total.
George

When we're gaun up the hill o’ fortune, may we ne'er meet a frien' comin' doun!
(When we are going up the hill of fortune, may we never meet a friend coming down!)

:smile: Don't cry because it's over...Smile because it happened.l :smile:

:note: At the end of the day it's midnight. :note:


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StuartR
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Re: Word and Excel not working

Post by StuartR »

Do share a story, in case anyone else gets the same issue in future.
StuartR


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geecee
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Re: Word and Excel not working

Post by geecee »

Sorry! I don’t really have a story to tell. I don’t know what went wrong, but it started when I tried to remove a nag screen
ScreenShot018.jpg
left over from the uninstalling of a programme called RoboSizer. Somewhere along the way something I did affected the installed Microsoft Office Home and Student 2013 leaving Word and Excel not working, so I uninstalled the programme and reinstalled it but neither Word nor Excel worked. Since I am not that computer savvy, I turned to the old faithful System Restore and now all appears to be working OK, except for that nag screen which pops up every time I log on. It gives me three options, none of which I want so I’ll just have to keep closing it and carry on.
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George

When we're gaun up the hill o’ fortune, may we ne'er meet a frien' comin' doun!
(When we are going up the hill of fortune, may we never meet a friend coming down!)

:smile: Don't cry because it's over...Smile because it happened.l :smile:

:note: At the end of the day it's midnight. :note:


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HansV
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Re: Word and Excel not working

Post by HansV »

If you have CCleaner, you can use Tools > Startup to see if there is a startup item that is related to RoboSizer. If you find it, you can disable or delete it.
Please note that there are three tabs:
S2084.png
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Regards,
Hans

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geecee
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Re: Word and Excel not working

Post by geecee »

Hans,

Many thanks for your very quick response. I have just installed CC Cleaner and Start Up indicated two entries on my portable hard drive which I had no idea about. I deleted both and also deleted the folder on that drive. Everything is OK now.

Again many thanks.
George

When we're gaun up the hill o’ fortune, may we ne'er meet a frien' comin' doun!
(When we are going up the hill of fortune, may we never meet a friend coming down!)

:smile: Don't cry because it's over...Smile because it happened.l :smile:

:note: At the end of the day it's midnight. :note:


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Rudi
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Re: Word and Excel not working

Post by Rudi »

    
So this thread had a story after all George. :grin: :thumbup:

TX for the reminder Stuart; "There is always a story!"
Regards,
Rudi

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