Email Notifications
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- PlatinumLounger
- Posts: 4026
- Joined: 24 Oct 2010, 23:39
- Location: Canton, Ohio USA
Email Notifications
I have mentioned this before and I know the lounge is having ongoing problems with sending email notifications when there is a new reply to a subscribed topic. I don't want to go into that specifically but I do have a question. I have not gotten any email notifications at all from the lounge in sometime now. At another site I subscribe to, called MasterCook, I was not getting any of their update notifications to their product that I paid for and was eligible to upgrade. Between their sire administrator and I, we did extensive testing and found out that she used a third party called Zendesk, I believe it was, to send these notifications. Turns our Zendesk stopped sending notifications to my ISP's servers or domain because they would always bounce back or some reason like that. I had to change my email address to a Gmail account to get notifications from Mastercook. Could something like that be the reason I no longer receive notifications from here? Would it be a big deal to change my email without affecting my established account here? Thanks
Regards,
hlewton
hlewton
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- Administrator
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- Location: Middle of England
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- PlatinumLounger
- Posts: 4026
- Joined: 24 Oct 2010, 23:39
- Location: Canton, Ohio USA
Re: Email Notifications
Strange, apparently I already made that change some time ago. So now I have no idea why I'm no longer getting them.
Regards,
hlewton
hlewton
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- Administrator
- Posts: 7306
- Joined: 15 Jan 2010, 22:52
- Location: Middle of England
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- PlatinumLounger
- Posts: 4026
- Joined: 24 Oct 2010, 23:39
- Location: Canton, Ohio USA
Re: Email Notifications
I just received the first notification in a long time for this thread, but I will change it and see what happens. Thanks
Regards,
hlewton
hlewton
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- PlatinumLounger
- Posts: 4026
- Joined: 24 Oct 2010, 23:39
- Location: Canton, Ohio USA
Re: Email Notifications
Sorry to have to bring this up again, but I have not gotten any email notifications for at least 2 weeks now. Also, not sure this has anything to do with it but, when I sign in here I always have to sign in twice to get logged in. The 2 sign ins is not a big deal but without email notifications I may be late in replying to anyone who is trying to help. I try to remember to check here everyday but I may neglect that on occasion.
Regards,
hlewton
hlewton
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- Administrator
- Posts: 79676
- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands
Re: Email Notifications
I am really sorry about both.
As for having to log in twice, you might try to delete all Lounge cookies (there should be a link for that near the bottom of the window).
I am afraid the notification system is beyond our control - we know that it's flaky but we cannot change it, unfortunately.
As for having to log in twice, you might try to delete all Lounge cookies (there should be a link for that near the bottom of the window).
I am afraid the notification system is beyond our control - we know that it's flaky but we cannot change it, unfortunately.
Best wishes,
Hans
Hans
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- PlatinumLounger
- Posts: 4026
- Joined: 24 Oct 2010, 23:39
- Location: Canton, Ohio USA
Re: Email Notifications
Thanks. I just deleted the lounge's cookies. It logged me out and I only had to log in once to get back here. Will see how that works from here. Thank you.
Regards,
hlewton
hlewton
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- PlatinumLounger
- Posts: 4026
- Joined: 24 Oct 2010, 23:39
- Location: Canton, Ohio USA
Re: Email Notifications
Just wanted to let you know, deleting the Lounge's cookies corrected the having to log in twice. Thanks again.
Regards,
hlewton
hlewton
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- Administrator
- Posts: 79676
- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands
Re: Email Notifications
Good to hear that! Cookies may crumble after a while. Deleting them creates fresh ones.
Best wishes,
Hans
Hans
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- PlatinumLounger
- Posts: 4026
- Joined: 24 Oct 2010, 23:39
- Location: Canton, Ohio USA