Reverting from Windows 10

[Sgte]

I have updated to W10 from W7 Pro - but in that process I believe I have a partially broken installation as I cannot install any of the Apps. Our other Pc updated fine. In teying to revert to W7 I got the message that the old files had been lost and that therefore I couldn't revert. I need to repair W10 - any ideas how to do that please?

[HansV]

Has Windows 10 ever worked correctly on the problem PC? If so, see if you can load a restore point from before the problems begin.
Otherwise, try resetting Windows as follows:

- Click the Start button.
- Select Settings.
- Click 'Update & Security'.
- Select Recovery.
- Under 'Reset this PC', click 'Get Started'.
- You have two options: 'Keep my files' and 'Remove everything'.

[Sgte]

Thanks Hans, i'll try both courses of action.

[Sgte]

Hi Hans, your second solution gave a a new install and worked perfectly the first time - thank you. Your thoughtd on a restore kempt producing that the pc has nt been restored - I tried them all.

[linda00145]

Hi Hans, your second solution gave a a new install and worked perfectly the first time - thank you. Your thoughtd on a restore kempt producing that the pc has nt been restored - I tried them all.

Yeah the second was most perfect method than the first one.