Google Chrome error: "Chrome did not shut down correctly."

jmt356
SilverLounger
Posts: 2389
Joined: 28 Mar 2010, 01:49

Google Chrome error: "Chrome did not shut down correctly."

Post by jmt356 »

Each time I launch Chrome, I get an error stating:

"Restore pages? Chrome did not shut down correctly."

No matter how many time I shut down Chrome by X'ing out or pressing ctrl + W, this error returns. How do I stop the error and get Chrome to navigate directly to my homepage?
Regards,

JMT

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HansV
Administrator
Posts: 78474
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Google Chrome error: "Chrome did not shut down correctly

Post by HansV »

Try these two steps first:

1) Delete your cache, history, and other browser data
Quit and restart Chrome. If the problem still occurs:

2) Reset Chrome browser settings
If that doesn't help, we'll have to consider other measures.
Best wishes,
Hans

jmt356
SilverLounger
Posts: 2389
Joined: 28 Mar 2010, 01:49

Re: Google Chrome error: "Chrome did not shut down correctly

Post by jmt356 »

I tried deleting my cache, history and other browser history and resetting Chrome's browser settings, but the same error regarding Chrome not shutting down properly continues to recur.
Regards,

JMT

User avatar
HansV
Administrator
Posts: 78474
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Google Chrome error: "Chrome did not shut down correctly

Post by HansV »

Try the following:
Close Chrome.
Start Windows Explorer (or File Explorer, depending on your version of Windows).
Go to

C:\Users\<username>\AppData\Local\Google\Chrome\User Data

where <username> is your Windows login name.
Delete the Default subfolder of the User Data folder.
Restart Chrome.
Best wishes,
Hans

jmt356
SilverLounger
Posts: 2389
Joined: 28 Mar 2010, 01:49

Re: Google Chrome error: "Chrome did not shut down correctly

Post by jmt356 »

Thanks Hans. Your recommendation fixed the problem.
Regards,

JMT