The program couldn't be downloaded.

[Pilgrim]

About 2 or 3 days ago I ran into a problem trying to download anything with IE9 in Vista. The download manager opens and the download progresses normally, but at the very end when it should have finished, I get the following message: "The program couldn't be downloaded.".

I have searched for a resolution with Google and tried just about everything suggested, including uninstalling IE9, which reverted to IE8 (which works) and reinstalling IE9, but nothing fixed the problem. I have no problem downloading anything with Firefox or when possible, using IDM. The problem is specific to IE9 only.

Thanks for any suggestions to try.

TIA

[HansV]

Have you seen Error message when you download files by using Internet Explorer 9 from secure websites: "<filename> couldn’t be downloaded"?

Some other things to check:
- Select Start | All Programs | Accessories | System Tools | Internet Explorer (No Add-ons). Does the same problem occur? If not, an add-on may be the cause.
- Make sure that the TEMP environment variable is set to C:\Users\<username>\AppData\Local\Temp where <username> is your Windows login name.
- Make sure that this folder (C:\Users\<username>\AppData\Local\Temp) exists.

[Pilgrim]

Have you seen Error message when you download files by using Internet Explorer 9 from secure websites: "<filename> couldn’t be downloaded"?[/quote
Yes, and all is fine with those recommended settings. This occurs on ALL sites for all files and not just secure, https:// sites.

Some other things to check:

- Select Start | All Programs | Accessories | System Tools | Internet Explorer (No Add-ons). Does the same problem occur? If not, an add-on may be the cause.

Same problem using the No Add-Ons.

- Make sure that the TEMP environment variable is set to C:\Users\<username>\AppData\Local\Temp where <username> is your Windows login name.

Not sure where to check this??

- Make sure that this folder (C:\Users\<username>\AppData\Local\Temp) exists.

I have a "temp" folder there.

[HansV]

To check your environment variables:
- Select Start | All Programs | Accessories | Command Prompt.
- Type the word SET and press Enter.

S0306.png

[Pilgrim]

To check your environment variables:
- Select Start | All Programs | Accessories | Command Prompt.
- Type the word SET and press Enter.

S0306.png

Yep... they be there:

TEMP=C:\Users\xxx\AppData\Local\Temp
TMP=C:\Users\xxx\AppData\Local\Temp

[HansV]

Since uninstalling and reinstalling Internet Explorer 9 didn't help, I fear that resetting it (through Tools | Internet Options..., Advanced tab, Reset... button) wouldn't help either...

I found a suggestion to create a new user account, but that seems rather drastic to me...

[Pilgrim]

Since uninstalling and reinstalling Internet Explorer 9 didn't help, I fear that resetting it (through Tools | Internet Options..., Advanced tab, Reset... button) wouldn't help either...

I found a suggestion to create a new user account, but that seems rather drastic to me...

Yep, already tried the "Reset" suggestion and that didn't make any difference either.

Creating a new user account isn't something I am willing to do at this point. I agree that it would be rather "drastic" and unnecessary.

This started after we had a couple of sudden power outages. Whether it is relevant or not I can't say since nothing else was negatively effected. I have a good surge protector and it hasn't failed me yet, but perhaps IE got bitten? hehe

Does the "dllhost.exe" file have any association with IE? Just curious...

[HansV]

It's quite possible that Internet Explorer uses DLLHost.exe, but I currently don't have any tools to investigate this.