Classic / legacy FileNew dialog crashes Word - Release 1903

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Charles Kenyon
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Classic / legacy FileNew dialog crashes Word - Release 1903

Post by Charles Kenyon »

I often advise people to use the classic file new dialog, the one from the menu versions.
Apparently release 1903 for Word 2019/365 removed access to the classic FileNew dialog.

The command is no longer available in the Keyboard Shortcut customization dialog.
The command is no longer available in the QAT customization dialog.
The vba command
application.Dialogs(wdDialogFileNew).Show
will crash Word.
Using an already set keyboard shortcut or QAT button for this will crash Word.

More here:

Vote and Comment on UserVoice

https://word.uservoice.com/forums/30492 ... -from-1903

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HansV
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Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Classic / legacy FileNew dialog crashes Word - Release 1

Post by HansV »

It still works in the non-365 click-to-run version of Word 2019 (I have Word 2019 version 1903 build 11425.20204)
S0024.png
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Best wishes,
Hans

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Charles Kenyon
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Joined: 10 Jan 2016, 15:56
Location: Madison, Wisconsin

Re: Classic / legacy FileNew dialog crashes Word - Release 1

Post by Charles Kenyon »

I may be having a Rosanadanadanna moment as in "Never mind."

I just tried it in Safe mode and the vba worked. So, next step is to look at what else is going on. I will report back.
Last edited by Charles Kenyon on 11 Apr 2019, 11:59, edited 1 time in total.

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Jay Freedman
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Location: Warminster, PA

Re: Classic / legacy FileNew dialog crashes Word - Release 1

Post by Jay Freedman »

In the Office 365 ProPlus version of Word 2016 (v. 1903 Build 11425.20204), the VBA statement does crash Word, even in safe mode.

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Charles Kenyon
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Location: Madison, Wisconsin

Re: Classic / legacy FileNew dialog crashes Word - Release 1

Post by Charles Kenyon »

I've tried renaming normal.dotm and st'arting with the /a switch to stop Add-Ins.
vba command crashes.
Adding command to QAT crashes when used.

Tried quick repair. Still crashes.
Trying Online repair now.
Still crashes.