Word puts me through a cycle of saving before I can shut down a file

jmt356
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Word puts me through a cycle of saving before I can shut down a file

Post by jmt356 »

I have a file that when I save and try to close, Word asks if I want to save the file. I click Save. Then I try to close the file and Word against asks if I want to save the file. I click Save. This cycle repeats. I am not making any edits after I click save. How do I end this cycle?

The only way for me to shut down the file is to shut it down and select Don't Save. That actually gets it to shut down. If I click Save and then try to shut it down, the save dialogue reappears.

When I select Don't Save and shut down the file, the changes do in fact save.
Regards,

JMT

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HansV
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Re: Word puts me through a cycle of saving before I can shut down a file

Post by HansV »

Do you use any add-ins in Word?
If so, try disabling them temporarily to see if the prompt to save disappears.
Best wishes,
Hans

jmt356
SilverLounger
Posts: 2412
Joined: 28 Mar 2010, 01:49

Re: Word puts me through a cycle of saving before I can shut down a file

Post by jmt356 »

I have an Acrobat and iManage Add-in. I don't think these are creating the issue though. If they were, wouldn't I have an issue with this saving cycle in all my files rather than just this one file?
Regards,

JMT

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HansV
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Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Word puts me through a cycle of saving before I can shut down a file

Post by HansV »

I don't know, it was just a troubleshooting suggestion.

Does the document contain macros?
Best wishes,
Hans