Updates problems
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- SilverLounger
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Updates problems
Almost every time I log on I get a prompt in the sys tray that there is an update available but repeatedly updating fails (see screenshots). Despite the constant downloads being said to have failed, when I log off a message appears saying do not close down as updates are installing?? Something obviously amiss but beyond my grasp hence this shout for help. Regards Dave.
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- Administrator
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Re: Updates problems
I have moved this thread from the Other Applications forum to the Windows 7 forum, since it is about an update to Windows 7.
Best wishes,
Hans
Hans
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- Administrator
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Re: Updates problems
It appears that you need to install another update first. You can get it from this link:
2018-10 Update for Windows 7 for x64-based Systems (KB3177467)
See if the problem resolves itself after that.
2018-10 Update for Windows 7 for x64-based Systems (KB3177467)
See if the problem resolves itself after that.
Best wishes,
Hans
Hans
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- 5StarLounger
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Re: Updates problems
Your link gave me strange results on my Win7 32bit Desktop pc. It ended with No updates for my pc.HansV wrote:It appears that you need to install another update first. You can get it from this link:
2018-10 Update for Windows 7 for x64-based Systems (KB3177467)
See if the problem resolves itself after that.
Windows 11 Home 22H2
Regards,
George.
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- Administrator
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Re: Updates problems
The link is for 64-bit Windows 7 (that's what the "x64" means). For 32-bit one is
2018-10 Update for Windows 7 for x86-based Systems (KB3177467)
2018-10 Update for Windows 7 for x86-based Systems (KB3177467)
Best wishes,
Hans
Hans
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- 5StarLounger
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Re: Updates problems
Thanks Hans, I realised that just after clicking plus 30 seconds.
Windows 11 Home 22H2
Regards,
George.
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- SilverLounger
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Re: Updates problems
Many thanks Hans but it appears I already have that installed.......Regards Dave.
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- Administrator
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Re: Updates problems
In that case, I don't know what to suggest. Perhaps someone else will have a helpful suggestion.
Best wishes,
Hans
Hans
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- SilverLounger
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Re: Updates problems
Thanks anyway Hans, appreciate the info. Regards Dave.
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- gamma jay
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Re: Updates problems
Its not good practice to hide updates, (and its probably more pertinent to do this with optional updates you know you don't want), but if that update cannot be resolved and you don't want the annoyance of this updated prompting you, you can simply right click on it in the update window and choose "Hide". For detailed steps, see here.
Regards,
Rudi
If your absence does not affect them, your presence didn't matter.
Rudi
If your absence does not affect them, your presence didn't matter.
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- SilverLounger
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Re: Updates problems
Thanks Rudi..........I tend not to bother with optional updates rather selecting only the critical ones but these are the ones that will not download. Had not bother with updates till a few weeks ago so am puzzled as to why. Just tried again a note that the download reaches 95% then aborts, just wondered if this factor suggests anything to switched on guys? Regards Dave.
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- Administrator
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Re: Updates problems
One other option: the Windows Update Troubleshooter from Microsoft. Select the version for Windows 7 and 8.
Best wishes,
Hans
Hans
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- SilverLounger
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Re: Updates problems
Thanks Hans..ran that problem search tool and this is the result, could well be the culprit but is over my head as to what it means I'm afraid ....... Cheers Dave.
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- PlatinumLounger
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Re: Updates problems
Hi Dave, Don't know if you wanted to go this far but MS has the following step by step solution to that error code(s) listed in your screenshot.
You can take a look at this site.
FIX ERROR Code
You can take a look at this site.
FIX ERROR Code
BOB
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If I agreed with you we'd both be wrong.
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If I agreed with you we'd both be wrong.
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- SilverLounger
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Re: Updates problems
Thanks Bob.......followed those instructions OK BUT wonder if -because I am running Windows 7 - the option .NET Frame 3.5.1 does not appear as one of the options? Regards
OOPS Sorry failed to note that the word Microsoft precedes .NET Frame 3.5.1 so will proceed and see how it goes.
OOPS Sorry failed to note that the word Microsoft precedes .NET Frame 3.5.1 so will proceed and see how it goes.
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- 5StarLounger
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Re: Updates problems
Hi Dave, you dont mention if your pc is 32 or 64 bit. This is on both of mine installed by PatchMyPc.exe
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Windows 11 Home 22H2
Regards,
George.
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- SilverLounger
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Re: Updates problems
Hi Bob. followed those directions but the said to be Critical update will still not get past the 95% download point. Then downloaded PatchMyPc, ran it, ticked the .NET Framework option and updated it but still no luck.....looking desperate......Dave.
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- Administrator
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Re: Updates problems
The screenshot in his first post clearly shows that Dave has 64-bit Windows 7 (x64 means 64-bit, x86 means 32-bit)Roderunner wrote:Hi Dave, you dont mention if your pc is 32 or 64 bit.
Best wishes,
Hans
Hans